Here to help
What are the delivery charges?
How long will delivery take?
Help I've been issued a store credit !
Have you received my return ?
Can I exchange an item ?
Can I amend my order ?
Do I need to sign for my delivery ?
Will I be charged customs and import duties ?
Do you deliver to po box and bfpo addresses ?
Can I use more than one discount code on my order ?
Do you accept student discount ?
Why won’t my discount code work ?
Do you have a size guide ?
Which payment methods do you accept ?
What are the delivery times during the Christmas period ?
How secure is shopping in the Online Shop? is my data protected?
What exactly happens after ordering?
I never received an email confirming my Order?
Do I receive an invoice for my order?
I am yet to receive my order?
If your item has been dispatched and the selected delivery time has passed, please email us on firstname.lastname@example.org.
We will get in touch with the couriers and inform you on the whereabouts of your order.
If for some reason our courier has lost the item, we will post a free replacement item.