If you you are not entirely happy with your purchase, we operate a fuss free returns policy for our Missy Girls! You have 28 days to send your item back, you may gain a full refund if the item is returned within 14 days of receiving it, if it is returned after 14 days but no later than the 28th day a store credit will be issued (store credits expire after 12 months).
We ask you follow these simple rules! We can only process your return provided the :-
- Items are unworn and unwashed
- Shoes have not been worn and show no signs of wear
- Items still have the Missy Empire tags attached
- Items have no make-up stains
- Hygiene seal has not been removed if it's underwear or swimwear
- Items returned must be in a resale able condition
Unfortunately due to hygiene reasons we are unable to refund the following Items once purchased :-
- Beauty/Cosmetics
- Earrings
- Lenses
- Stick on Bras
Choose one of the returns methods above & attach your label to the outside of your parcel, return your parcel and allow 5 working days to receive an email confirmation of the return being received.